8 am to 6.30 pm Monday to Friday
For prescription requests and collection, booking appointments and other queries
PLEASE NOTE: DURING THE CURRENT PANDEMIC ALL GP APPOINTMENTS WILL BE TRIAGED FIRST VIA A TELEPHONE CALL FROM ONE OF OUR CLINICIANS.
Monday to Friday - by telephoning reception before 11:30 am
Monday to Friday between 8 am and 6pm
Please note that the surgery closes on the afternoon of the last Wednesday of the month from 1 pm onwards. This is for staff training and education.
Daily telephone consultations with a GP
On the day appointments with a GP
Pre-bookable appointments with our nurses
To make an appointment please telephone 0151 295 3888, visit reception or via on-line access
Urgent cases will be seen on the day but not always by your preferred doctor.
The reception team have been instructed to ask for a brief description of your symptoms. This enables them to place you with the most suitable clinician.
Where possible, home visit requests should be made before 10.30 am by telephoning the reception team. The reception team will ask you to explain exactly what is wrong with the patient as this helps the doctor to see the most urgent cases first. Home visits are strictly for patients who are housebound or are unfit to attend the surgery.
If you wish to speak to a doctor but do not require an appointment, reception will book you in for a telephone consultation. The receptionist will ask you for your name, what you would like to discuss and your contact number. Please note, an up to date telephone number is essential.