Patient Notice - Changes to Repeat Prescription Ordering

The NHS in Liverpool is making a change to how repeat prescriptions can be ordered.

From the 29th August 2018 patients in Liverpool will no longer be able to use a third party, such as a high street or internet pharmacy to order repeat prescriptions on their behalf.

Instead patients  will need to order repeat prescriptions direct from their GP themselves – either in person at their practice, via GP online services, or by post.

A letter and information leaflet explaining this change in more detail is being sent to all patients who may be affected by this change. This information is also available in a range of other languages and formats here.

If you have any questions or concerns about this change, please speak to a member of our practice staff for further help and advice.

The surgery website is a most effective way of giving our patients access to help and the latest information 24 hours a day, seven days a week. It contains complete information about all the services we offer. It also details how the practice is organised and introduces our doctors, other medical and administrative staff and describes their various responsibilities.

We value the opinion of our patients, and we would appreciate if you took a moment to register your feedback on the NHS choices website.