Welcome to our practice website. We are open and here to help you.
In exceptional circumstances e-Consults maybe switched off until 8am the following working day.
Urgent problems will always still be attended to, and phone lines remain open for urgent problems even when e-consult has been switched off.”
Abercromby family Practice apologises for any inconvenience this may cause.
Register your data opt-out preference
National data opt-out
You can choose whether your confidential patient information is used for research and planning. To find out more visit nhs.uk/your-nhs-data-matters
You do not need to do anything if you are happy about how your confidential patient information is used. You can change your choice at any time.
Type 1 opt-out: medical records held at your GP practice
You can also tell your GP practice if you do not want your confidential patient information held in your GP medical record to be used for purposes other than your individual care. This is commonly called a type 1 opt-out. This opt-out request can only be recorded by your GP practice.
Visiting the surgery
From Monday 19th July 2021 In line with current Government guidance patients are required to continue to wear a face covering in all healthcare settings.
Please click here for more information
For when we feel that you need to come in to the practice for a face-to-face appointment, we have a range of COVID-19 safety measures in place, including regular cleaning of all patient areas and social distancing.
If you have a disability or condition which means you cannot wear a face covering or cannot communicate with someone else who is wearing a face mask, or if you require any other adjustments before your appointment, please let us know.
Please click here for ACCESSING YOUR GP Information
Making an appointment
If you need medical advice or treatment, please ring us on 0151 2953888 – our opening hours are 8.00am - 6.30pm Monday-Friday.
Face-to-face appointments are available to all patients if there is a clinical need, but you should call us first or complete an eConsult form on this website.
Telephone triage
This GP practice is currently operating a telephone triage system. This means you will be asked to provide some brief information about your healthcare need over the phone with a member of our team.
This will help us to assess the most appropriate way to provide your care, which could include an online, video, telephone or face-to-face consultation. If you have a preference, please just let the practice team know.
e-Consult
For routine or non-urgent issues, you can also contact us online at any time by filling out the form below. We will respond to you as soon as possible, usually within two working days.
Consult Online from Home - Abercromby Family Practice (webgp.com)
Evenings and weekends
If you need urgent help or advice, particularly during the evenings and weekends when our practice is closed, please contact NHS 111. This service is available 24 hours a day, 7 days a week at 111.nhs.uk or by dialling 111.
NHS 111 is staffed by fully trained advisors and clinicians who can provide over the phone advice and can arrange face to face appointments with an out of hours GP, at a local walk-in centre, or a local hospital A&E department if required.
Covid-19
Managing the outbreak.
NHS Walk-in Centres will continue to operate daily between 8am–8pm, with the exception of the city centre one on Hanover Street. However, people need to call first on 0300 100 1004 to arrange an appointment.
You can also visit www.111.nhs.uk, or call NHS 111 if you don’t have online access, 24 hours a day.
Anyone with coronavirus symptoms - a high temperature or a new, continuous cough, a loss of taste or smell– who needs medical advice, should use the dedicated NHS 111 coronavirus service online at: www.111.nhs.uk/COVID-19. You should only call NHS 111 for this if you can’t get help online, as their phone lines are very busy at this time.
If someone is seriously ill or injured and their life is at risk, people should call 999 immediately, especially if they think that they or someone else is having a heart attack or stroke – every second counts with these conditions.
For more information, visit:
https://www.liverpoolccg.nhs.uk/health-and-services/coronavirus-information/
https://twitter.com/COVIDLiverpool
https://www.facebook.com/COVIDLiverpool/
Your COVID Recovery | Supporting your recovery after COVID-19
IMPORTANT INFORMATION - Covid-19/Coronavirus Precautions
If you have a new, continuous cough and / a temperature or loss of taste or smell please stay at home, do not contact the practice, a pharmacy or a hospital unless your symptoms are serious. Visit NHS111 on line at www.nhs.uk/coronavirus Only telephone NHS111 if you cannot get help online or your need urgent advice. Ring 999 in a medical emergency.
PRESCRIPTIONS
Please remember to order your repeat medication at least 2 working days (excluding weekends and bank holidays) before they are due to allow us the time necessary to process them.
Order repeat prescriptions on-line. You can register for GP Services, including ordering repeat prescriptions, on the NHS app. Go to : https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/. Telephone Reception if you need help.
Nominate a pharmacy of your choice for your prescription to be sent electronically; do this via your chosen pharmacy or by telephoning reception.
Complete your paper repeat request and post it in the new collection box outside the front doors.
Only in exceptional circumstances, agreed with the practice in advance, will paper prescriptions be produced for collection in person. All other prescriptions MUST be sent electronically to your chosen pharmacy.
For the latest Coronavirus advice from Liverpool City Council and the local NHS go to www.facebook.com/COVIDLiverpool or http://twitter.com/COVIDLiverpool
We are pleased to announce that we now offer E Consultations with effect from 27/03/2020
https://www.facebook.com/events/186831959208365/
YOUR DATA MATTERS:
PRACTICE STAFF TRAINING DATES
Please note the Practice will be closed from 12pm on the last Wednesday of each month for Staff training.
